Northeast Wisconsin Passion Play Weather Policy 

Please read before completing your order and click the "I have read the Policy" button on the bottom of the page to continue.

Once you receive your tickets, please inspect them to ensure that they are for the correct date and time. If you discover a problem, please contact the box office at 920-733-8840. 

Show tickets are not exchangeable or refundable once an order is processed unless the performance for which you are holding a ticket is cancelled.

Northeast Wisconsin Passion Play has never cancelled a performance.  However, should a performance be cancelled, that information will be available via local media such as WHBY radio (1150 am).    You may also check our website (www.newpassionplay.org)  for information regarding the status of performances. 

Should a performance be cancelled, the producer reserves the right to provide complimentary tickets, vouchers or discount coupons for future performances in lieu of a cash refund.

Due to other events on the theatre schedule during the busy holiday season, we are not able to postpone and re-schedule performances because of inclement weather.

If you anticipate travel difficulties due to a forecast of  inclement weather on your performance date, please contact the box office at 920-733-8840 BEFORE the performance date.  Our box office volunteers will do their best to get you into an earlier performance.  It is very difficult to reschedule you for another performance after the performance date printed on your tickets.  Replacement tickets will be offered as an even exchange regardless of any differences in ticket prices.

The box office is open Mondays and Wednesdays from noon to 3:00 pm for phone or walk-up orders. Of course, you may leave a message at any time by calling 920-733-8840.